Data security

Supperbaji Privacy Policy – Our Complete Commitment to Protecting Your Data

We understand how important your personal data is to you. This Privacy Policy clearly outlines what information we collect, how we use it, and how we keep it secure.

Last updated: January 2026

Important: By using the Supperbaji platform, you are considered to have read and accepted this Privacy Policy. This policy applies to the website, mobile app, and all related services.

1. Introduction

Supperbaji understands that when you share your information with us, you're placing your trust in us. Protecting that trust is our greatest responsibility. This privacy policy transparently explains what we do — and don't do — with your data.

Supperbaji is a trusted online gaming platform used by millions across Bangladesh. We adhere to international data protection standards and place your privacy above our business interests.

In this policy, "we" and "Supperbaji" refer to the company operating the supperbaji.click platform. "You" or "member" refers to any registered or unregistered user of the platform.

In brief: We never sell your data. It is used solely to improve our services and meet legal obligations.

2. What Information We Collect

Supperbaji collects various types of data that are necessary to deliver our services properly and maintain platform security.

Data Type Description Mandatory?
Identity Information Full name, date of birth, National ID number Yes
Contact information Mobile number, email address Yes
Financial Information Mobile Pay/Nagad number, bank account details (for transactions) Yes
Device Information IP address, browser type, device model, operating system Automatic
Usage Data Games played, betting history, login times, and location Automatic
Contact Information Chat or email messages with support Optional

As part of the KYC (Know Your Customer) process, we may request a copy of your National ID, passport, or driving licence. This information is used solely for identity verification purposes.

3. How data is collected

Supperbaji collects information in the following ways:

  • Registration Form: Information you provide directly when creating your account.
  • Transaction processing: Payment-related information collected during deposits and withdrawals.
  • Platform Usage Automatically collected during gameplay, bet placement, and other platform activity.
  • Cookies & Tracking: Via cookies during website browsing.
  • Support Contact: Via live chat or email.
  • Third Parties: From payment processors or identity verification services.

Supperbaji will never ask for your password or full payment details over a phone call or SMS. If you receive such a request, treat it as fraud.

4. Use of data

Supperbaji uses your data for specific, legitimate purposes only. We never use it beyond what is necessary.

  • For account creation, management, and verification.
  • To process deposits and withdrawals.
  • To prevent fraud, money laundering, and other illegal activities.
  • To personalize your gaming experience.
  • To send you relevant promotions and offers (with your consent).
  • To provide customer support.
  • To identify and resolve technical issues on the platform.
  • To comply with legal obligations.
  • To ensure responsible gaming.

Marketing communications: If you'd prefer not to receive promotional emails or SMS from Supperbaji, you can opt out at any time by contacting support.

5. Data sharing policy

Supperbaji never sells your personal data to third parties. However, your information may be shared in certain specific circumstances:

  • Payment Processors: Solely to process transactions with payment partners such as Mobile Pay, Nagad, or your bank.
  • KYC Partner: With identity verification service providers.
  • Legal Authority: In compliance with court orders or government directives.
  • Licensing Authority: With regulatory bodies responsible for gaming licences.
  • Technology service providers: Contracted partners providing server hosting or security services.

All third parties are contractually bound to uphold Supperbaji's privacy standards. They may not use your data for any other purpose.

Supperbaji does not share your personal information with any advertising companies or data brokers. This is a policy we will never compromise on.

6. How We Protect Your Data

Supperbaji uses industry-leading technology to keep your data secure. Our security measures are outlined below:

  • 256-bit SSL encryption: All data transmissions occur through encrypted channels.
  • Data Encryption: Stored sensitive data is kept encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Regular Security Audits: Periodic audits conducted by independent third-party experts.
  • Firewall Protection: Advanced firewall to prevent unauthorized access.
  • Limited Access Policy: Only authorised personnel have access to specific data.

However, 100% security cannot be guaranteed. No system on the internet is completely secure. That's why we also encourage you to use a strong password and never share your login details with anyone.

7. Cookie Policy

Supperbaji's website and app use cookies and similar technologies. Cookies are small text files stored on your device.

Cookie type Purpose Status
Essential Cookies Maintaining login sessions, security tokens Mandatory
Performance Cookies Monitoring site performance and errors Analytics
Functional Cookies Remembering language preferences and theme settings Analytics
Marketing Cookies Showing relevant offers Optional

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the platform.

8. Data Retention Period

Supperbaji does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

  • Active account data: For as long as your account remains active.
  • Closed Account Data: Up to 5 years after account closure (as required by law).
  • Transaction Details: Up to 7 years (in accordance with financial regulations).
  • Support Contact: Up to 2 years after resolution.
  • Log Files: Typically 90 days.

Once the designated retention period expires, data is securely deleted or anonymised.

9. Your Rights

As a Supperbaji member, you have a number of rights over your own data. We respect and uphold those rights.

Right to access your data

You can request to see what information Supperbaji holds about you.

Right to Rectification

You may request corrections to inaccurate or outdated information at any time.

Right to Erasure

You may request deletion of non-essential data at any time, except where retention is required by law.

Right to Restrict Processing

You can request that the processing of your data be restricted under certain circumstances.

Right to Data Portability

You can request a copy of your data in a structured, readable format.

Right to opt out of marketing communications

You can unsubscribe from promotional emails or SMS at any time.

Exercising Your Rights: To exercise these rights support@supperbaji.click. We typically respond within 30 days.

10. Protection of minors

Supperbaji strictly enforces an 18+ policy. We do not knowingly collect any information from minors.

Age is verified during the registration process. If a minor has mistakenly created an account and we are notified, that account and all associated data will be deleted immediately.

A note to parents – if you suspect your child is accessing online gaming sites, please contact Supperbaji support immediately.

11. Policy Changes

Supperbaji may update this Privacy Policy when necessary. For significant changes, members will be notified via email or an in-platform announcement.

The "Last Updated" date at the top of this page is always kept current. Visiting this page regularly will keep you informed of the latest changes.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@supperbaji.click
  • Live Chat: Via the chat icon on the Supperbaji website
  • Response Time: Typically within 24–48 hours

Data Protection Officer: For specific data protection requests, please email us with "Data Privacy Request" in the subject line.

Supperbaji's Commitment to Data Security

The six pillars our privacy culture is built on

256-Bit Encryption

All your data transmissions are protected with bank-grade 256-bit SSL encryption. No one can intercept your information in transit.

Your data is never sold

Supperbaji never sells your personal information to advertisers or data brokers. This is an unchangeable principle we stand by.

KYC Verification

Identity verification data is stored only in a secure environment and is used solely to confirm age and identity.

Limited access policy

Only authorised personnel can access specific data. Every access is logged and regularly audited.

Regular Security Audits

Third-party cybersecurity experts regularly audit Supperbaji's systems to identify and address any vulnerabilities.

Your controls

You may request to view, correct, or delete your data at any time. Your rights over your own information come first.

Privacy FAQs

What members most frequently want to know

No, Supperbaji never stores your mobile banking PIN, password, or OTP. All payment processing is handled entirely by the relevant payment gateway. Supperbaji only receives transaction confirmation details.

Copies of NID or identity documents submitted for KYC verification are retained for as long as the account is active, and for up to 5 years after closure. This is a legal requirement.

You may request the deletion of data that falls outside legal retention obligations. Transaction records are required to be kept for 7 years under financial regulations. To submit a request, email support@supperbaji.click.

An approximate location is recorded from your IP address at login. This is for security purposes — if a login is detected from an unfamiliar location, you will receive an alert. GPS and real-time location tracking are not used.

Click the "Unsubscribe" link at the bottom of any promotional email, or notify support. To opt out of SMS, contact support directly. Opting out of marketing communications will not affect important account notifications.
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Your data is safe – join with confidence

Your personal data is protected to the highest standard at Supperbaji. Join today on a platform built on transparency and trust.

18+ | SSL Secured | Data Never Sold

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