Supperbaji Terms & Conditions – Everything Members Need to Know

1. General Terms

Supperbaji is an international online gaming and betting platform serving users in Bangladesh and a number of other countries. These Terms & Conditions apply to the Supperbaji website, mobile app, and all associated services.

These Terms and Conditions are provided in Bengali; however, the English version shall prevail in matters of legal interpretation. Supperbaji reserves the right to amend these Terms at any time. Continued use of the platform following any changes will be deemed acceptance of the updated Terms.

All games, betting services, and financial transactions on Supperbaji are operated under the oversight of the relevant international licensing authorities. We use certified Random Number Generators (RNG) to ensure fair play.

2. Account Registration & Management

To register an account with Supperbaji, you must provide accurate and complete information. Creating an account using false details is a violation of these terms and may result in account termination and forfeiture of any funds.

• Each person may register one account only. Multiple accounts are strictly prohibited.
• Your account login credentials (username and password) must be kept strictly confidential.
• You are solely responsible for all activity carried out through your account.
• Accounts may not be transferred or sold to another person.
• Any changes to your account details must be reported to Supperbaji promptly.

Supperbaji may request a national ID, passport, or other documents at any time for KYC (Know Your Customer) verification. Withdrawals may be put on hold until verification is complete.

3. Eligibility Requirements

To participate on Supperbaji, the following conditions must be met:

Supperbaji employees, partners, and their immediate family members may face restrictions on participating in certain services. Please contact support for more details.

4. Deposits & Withdrawals

Supperbaji supports multiple payment methods for Bangladeshi users, including Mobile Pay, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

• Minimum deposit amounts are determined by the applicable payment method.
• Deposits are typically credited instantly or within a few minutes.
• Withdrawals are typically processed within 24 to 72 hours.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals may only be processed via the same method used for the original deposit.

Supperbaji reserves the right to temporarily place any transaction on hold for security verification purposes. In such cases, the support team will reach out to you directly.

5. Bonus & Promotion Policy

Supperbaji offers a variety of bonuses and promotional offers. Each bonus has its own terms and conditions, which are detailed on the relevant offer page.

• The welcome bonus applies to the first deposit only and can be claimed once per account.
• Wagering requirements must be met before a bonus can be withdrawn.
• Bonuses will be forfeited if wagering requirements are not met.
• Multiple bonus offers may not be used simultaneously unless otherwise specified.
• Bonus balance is spent first, followed by real money.

Supperbaji reserves the right to modify, suspend, or cancel any bonus offer. Members will be notified before changes are applied to any ongoing bonuses.

Cashback bonuses are generally issued at the end of each week. Whether they can be withdrawn directly or must be used under specific conditions depends on the terms of the relevant offer — please check the offer page for details.

6. Betting Rules

The following general rules apply to all betting on Supperbaji. Additional rules may apply for specific sports or games.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Supperbaji reserves the right to void any bet placed at incorrect odds due to a system error.
• In cases of match-fixing or manipulation, the bets involved may be voided and the account may be suspended.
• There may be a delay in live betting; Supperbaji is not liable if the outcome changes during that time.
• Maximum winning limits may vary across different games and bet types.

Odds changes are a normal part of Sports Betting. The odds displayed at the time a bet is confirmed are considered final.

7. Responsible Gaming

Supperbaji is deeply committed to responsible gaming. We believe gaming should be a source of entertainment, not a solution to financial problems.

• Members can set their own deposit limits.
• Temporary or permanent self-exclusion options are available upon request.
• You can set session time limits for your gaming activity.
• Our support team is available to assist anyone showing signs of gaming addiction.

Parents are advised to use appropriate parental control software to prevent minors from accessing the platform. Supperbaji also enforces a strict age verification policy.

8. Privacy & Data Protection

Supperbaji places the highest priority on protecting users' personal information. Full details of how we collect, use, and store data are set out in our Privacy Policy.

• Personal information is never sold to third parties.
• All data is secured through SSL encryption.
• Information may be shared with authorities where required by legal obligation.
• To request deletion of your data, please contact support.

For more details, visit our Privacy Policy Please read this page.

9. Account Suspension & Termination

Supperbaji reserves the right to suspend or permanently close any account for the following reasons:

• Violation of Terms & Conditions.
• Engaging in fraudulent or suspicious activity.
• Attempting to open multiple accounts.
• Registering with false information.
• Misuse of bonuses.
• Harassing other members.

Members may close their account at any time. Any remaining balance can be withdrawn in accordance with the standard process, though any bonus balance will be forfeited.

10. Dispute Resolution

For any dispute or complaint, please contact Supperbaji customer support first. Most issues can be resolved quickly by our support team.

• Complaints must be submitted within 30 days of the incident.
• The support team typically responds within 48 hours.
• Complex disputes will be escalated to the senior team.
• If the matter remains unresolved, a complaint may be escalated to the licensing authority.

Supperbaji is committed to resolving all disputes fairly. Our decision-making process is fully impartial and conducted in accordance with licensing regulations.

11. Changes & Updates to Terms

Supperbaji may update these terms and conditions as needed. Members will be notified of any significant changes in advance via email or an on-platform announcement.

Continued use of the platform after updated terms take effect will be considered acceptance of the new terms. We recommend checking this page regularly.